Customer Support and Dispute Resolution Mechanisms

Contact our dedicated support team via phone at +91-XXX-XXX-XXXX or email at support@examplepharmacy. com. Expect a response within 24 hours. For faster service during business hours (9 AM to 6 PM IST), use our live chat feature on our website.

Dispute Resolution

We strive for complete customer satisfaction. If you have an unresolved issue, first contact our support team. They will investigate and attempt to resolve your problem directly. If a resolution cannot be reached, you may submit a formal complaint through our website’s dedicated form. We will acknowledge your complaint within 48 hours and aim to provide a resolution within 10 business days. Should you remain dissatisfied, you can utilize independent dispute resolution services such as [Name of reputable independent service provider] for an unbiased assessment.

Privacy

All communications are handled securely and confidentially. We adhere to strict data protection policies to safeguard your personal information. Our privacy policy is available on our website.