Q: Is it legal to import prescription drugs from Australia? A: Australian law governs the export of pharmaceuticals. Import regulations vary by country; check your local laws before ordering.
Q: How do I ensure the medication’s authenticity? A: We source medications only from licensed Australian pharmacies. Each order includes verification details allowing you to confirm authenticity with the supplying pharmacy directly.
Q: What about customs and delivery? A: We use discreet, reliable shipping methods. While we cannot guarantee customs clearance, we package orders to minimize delays and risks. Tracking information is provided.
Q: What payment methods do you accept? A: We accept major credit cards and bank transfers for secure processing. All transactions are encrypted.
Q: What if I have questions after ordering? A: Our customer support team is available via email and phone to answer any queries. Response time is typically within 24 hours.
Q: Are there any guarantees on delivery time? A: Delivery times depend on location and customs processing. We provide estimated delivery windows, but factors outside our control can influence arrival time.
Q: What is your return policy? A: We offer refunds or replacements for damaged or incorrect orders. Contact us immediately upon receiving your package if there are issues.
Q: Do you offer advice on medication usage? A: We are not medical professionals. Always consult your physician before using any medication. Our service facilitates the procurement of medication, but we do not offer medical advice.
