Ordering and Delivery
How long will delivery take? Delivery times vary depending on your location, but you can expect your order within 3-5 business days. You’ll receive tracking information once your order ships.
What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal.
What if my order arrives damaged? Contact our customer service immediately. We will arrange a replacement or full refund.
Prescription Medications
Do I need a prescription? For prescription medications, you will need a valid prescription from a licensed physician. Upload a clear image of your prescription during checkout.
How do I ensure the authenticity of my medication? We source medications exclusively from licensed and reputable manufacturers. We provide verification codes on all packaging, allowing you to check authenticity directly on our website.
What if I have questions about my medication? Our pharmacists are available to answer your questions. You can contact them through our website or by phone.
Security and Privacy
Is my information secure? We use industry-standard encryption to protect your personal and financial information. Your privacy is our top priority.
How do you handle my personal data? We comply with all relevant data protection regulations. See our detailed Privacy Policy for more information. Your data is used only to process your order and provide customer support.
Other Questions
What if I have an allergic reaction? Consult a doctor immediately. Keep all medication packaging information for reference.
Can I return or exchange items? You can return unopened and undamaged medications within 7 days of delivery for a full refund. See our Returns Policy for details.